Precision Medical Billing Terms and Conditions

Effective Date: July 13, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Precision Medical Billing website located at https://precisionbillingky.com (the “Website”), including any pages, online bill payment portal, consultation request forms, contact forms, resources, communications, and other services made available through the Website.

The Website is owned and operated by Precision Medical Billing (“Precision Medical Billing,” “Company,” “we,” “our,” or “us”), located at:

811 Corporate Drive, Suite 205
Lexington, Kentucky 40503

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions as well as our Privacy Policy.

If you do not agree with these Terms, you should immediately discontinue use of the Website.

1. Purpose of the Website

Precision Medical Billing provides professional medical billing, revenue cycle management, provider credentialing, practice consulting, practice setup, insurance enrollment, and related administrative services to healthcare providers and medical practices.

This Website is intended to:

• Provide information regarding our services
• Allow prospective clients to request consultations
• Allow visitors to contact our company
• Provide educational resources
• Allow authorized users to access online payment services
• Facilitate communication with our staff

The Website is provided solely for lawful business purposes.

Nothing contained on this Website creates a client relationship, Business Associate relationship, partnership, employment relationship, agency relationship, or joint venture unless expressly established through a separately executed written agreement.

2. Acceptance of These Terms

By accessing or using the Website, you represent and warrant that:

• You are at least eighteen (18) years of age.
• You possess the legal authority to enter into binding agreements.
• All information you submit is truthful and accurate.
• You will comply with these Terms and all applicable federal, state, and local laws.
• You will not use the Website for any unlawful, fraudulent, or unauthorized purpose.

If you are accessing the Website on behalf of a healthcare practice, medical group, corporation, or other organization, you represent that you have authority to bind that organization to these Terms.

3. Definitions

For purposes of these Terms:

“Company” means Precision Medical Billing.

“Website” means https://precisionbillingky.com and all related webpages, applications, portals, and online services operated by Precision Medical Billing.

“User” means any person accessing or using the Website.

“Client” means a healthcare provider, medical practice, facility, or organization that has entered into a written agreement with Precision Medical Billing.

“Services” means medical billing, revenue cycle management, credentialing, consulting, practice setup, insurance enrollment, and related professional services offered by Precision Medical Billing.

“Protected Health Information (PHI)” has the meaning assigned under HIPAA.

“Business Associate Agreement (BAA)” means a written agreement executed between Precision Medical Billing and a healthcare provider as required under HIPAA.

4. Scope of Services

The information presented on this Website is intended to provide a general overview of the services offered by Precision Medical Billing.

Our services may include:

• Medical billing
• Claims submission
• Revenue cycle management
• Insurance verification
• Prior authorization assistance
• Provider credentialing
• Provider enrollment
• Practice consulting
• Practice startup assistance
• Billing audits
• Compliance consulting
• Denial management
• Payment posting
• Patient billing support
• Financial reporting
• Administrative support

Descriptions of services provided on this Website are for informational purposes only and do not constitute a binding offer or guarantee.

Specific services, pricing, timelines, responsibilities, service levels, and contractual obligations are governed exclusively by separate written agreements executed between Precision Medical Billing and its clients.

We reserve the right to modify, discontinue, expand, or revise any services described on the Website without prior notice.

5. No Medical, Legal, Financial, or Coding Advice

The information contained on this Website is provided solely for general informational purposes.

Nothing contained on this Website should be interpreted as:

• Medical advice
• Clinical advice
• Legal advice
• Financial advice
• Accounting advice
• Tax advice
• Insurance advice
• Coding advice
• Medicare or Medicaid compliance advice
• Reimbursement guarantees

Healthcare providers remain solely responsible for:

• Clinical decision making
• Patient treatment
• Medical documentation
• Coding accuracy
• Regulatory compliance
• HIPAA compliance
• Medical necessity determinations
• Proper claim submission
• Patient communications

Users should consult qualified legal counsel, accountants, compliance professionals, or healthcare advisors regarding their specific circumstances.

6. Business Associate Relationships

Precision Medical Billing frequently performs services as a Business Associate under HIPAA.

However, merely visiting this Website, submitting a contact form, requesting a consultation, sending an email, or making an online payment does not establish a Business Associate relationship.

A Business Associate relationship exists only after:

• A written Services Agreement has been executed;
• A Business Associate Agreement has been executed where required;
• Both parties have agreed upon the scope of services.

Any Protected Health Information handled on behalf of healthcare providers is governed by HIPAA, HITECH, applicable federal regulations, state law, and the executed Business Associate Agreement—not these Website Terms.

Users should never submit patient medical records, diagnoses, insurance claim information, Social Security numbers, or other sensitive Protected Health Information through the general contact forms available on this Website unless specifically instructed to do so through an approved secure communication method.

7. Website Use

You agree to use this Website responsibly and only for legitimate business purposes.

You agree that you will not:

• Violate any applicable law or regulation.
• Submit false or misleading information.
• Upload malicious software or harmful code.
• Attempt unauthorized access to the Website or servers.
• Interfere with Website security.
• Attempt to bypass authentication systems.
• Reverse engineer Website functionality.
• Scrape, copy, harvest, or extract Website data through automated means.
• Use bots or automated systems without written authorization.
• Upload viruses, ransomware, spyware, or malware.
• Damage, disable, or impair Website functionality.
• Use the Website to transmit unlawful, threatening, defamatory, obscene, or fraudulent content.
• Impersonate another individual or organization.
• Attempt to gain access to confidential client information.
• Use the Website in any manner that could interfere with other users’ access.

Precision Medical Billing reserves the right to suspend or terminate Website access for users who violate these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to the Website, our clients, or our business.

8. Online Bill Pay

Precision Medical Billing provides access to an online Bill Pay portal as a convenience for patients of certain healthcare providers that utilize our billing services.

The Bill Pay portal is intended solely for the payment of valid patient account balances and may only be used by individuals who are authorized to make payments on the applicable account.

By submitting a payment through the Bill Pay portal, you represent and warrant that:

• You are authorized to use the selected payment method.
• The payment information you provide is accurate and complete.
• You have reviewed the payment amount before submitting the transaction.
• The payment is being made voluntarily.
• You have authority to act on behalf of the patient or account holder, if applicable.

Payments submitted through the Website are processed through secure third-party payment processors that comply with applicable Payment Card Industry Data Security Standards (PCI-DSS).

Precision Medical Billing does not store complete credit card numbers, debit card numbers, security codes (CVV), or banking credentials used during payment transactions.

Payment processing services are governed by the terms, conditions, and privacy policies of the applicable payment processor.

Submission of a payment request does not guarantee that payment has been successfully processed. Payments may be delayed, declined, or rejected due to insufficient funds, authorization failures, banking issues, suspected fraud, or other circumstances outside our control.

Except where required by law or expressly approved by the applicable healthcare provider, payments are generally non-refundable.

Questions regarding account balances, insurance coverage, payment plans, refunds, or billing disputes should be directed to the healthcare provider responsible for your account.

9. Consultation Requests and Communications

The Website provides visitors with the opportunity to request consultations, submit inquiries, and communicate with Precision Medical Billing.

Submitting a consultation request, completing a contact form, sending an email, or communicating with us through the Website does not:

• Create a client relationship.
• Establish a contractual agreement.
• Guarantee acceptance as a client.
• Create a Business Associate relationship.
• Guarantee that services will be provided.

Any engagement for professional services requires the execution of a separate written agreement between Precision Medical Billing and the client.

While we strive to respond promptly to inquiries, we do not guarantee response times, consultation availability, or acceptance of any requested engagement.

Users should avoid including confidential patient information or Protected Health Information in general Website forms unless specifically instructed to use an approved secure communication method.

10. Client Responsibilities

Healthcare providers and organizations engaging Precision Medical Billing remain solely responsible for their professional, legal, and regulatory obligations.

Clients are responsible for:

• Maintaining accurate patient records.
• Ensuring proper medical documentation.
• Verifying coding accuracy.
• Obtaining patient consents where required.
• Complying with HIPAA and applicable healthcare laws.
• Maintaining required professional licenses.
• Timely providing requested documentation.
• Reviewing billing reports and account activity.
• Promptly notifying us of errors or discrepancies.
• Maintaining appropriate cybersecurity practices within their own organization.

Precision Medical Billing performs administrative and billing support services but does not assume responsibility for clinical decisions, patient care, medical documentation, or provider compliance obligations.

11. Intellectual Property

All content available on the Website, including but not limited to:

• Text
• Graphics
• Logos
• Icons
• Images
• Videos
• Documents
• Downloadable materials
• Software
• Source code
• Website design
• Layout
• Databases
• Service descriptions
• Trademarks
• Trade names
• Branding
• Marketing materials

is owned by or licensed to Precision Medical Billing and is protected by United States copyright, trademark, trade secret, and other intellectual property laws.

Users are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Website solely for lawful personal or business purposes.

You may not, without prior written consent:

• Copy Website content.
• Reproduce materials.
• Modify content.
• Republish information.
• Sell Website materials.
• License Website content.
• Create derivative works.
• Mirror the Website.
• Use our trademarks.
• Remove copyright notices.
• Reverse engineer Website software.

Unauthorized use may result in legal action.

12. Electronic Communications

By contacting Precision Medical Billing through the Website, submitting forms, or communicating electronically, you consent to receive communications from us electronically.

These communications may include:

• Consultation confirmations.
• Appointment scheduling.
• Responses to inquiries.
• Service updates.
• Administrative notices.
• Billing-related communications.
• Security notifications.
• Policy updates.
• Marketing communications where permitted by law.

Electronic communications satisfy any legal requirement that communications be provided in writing.

Users are responsible for maintaining accurate contact information and ensuring that emails from Precision Medical Billing are not blocked by spam filters.

13. Third-Party Services

The Website may include links to or integrate with services operated by third parties.

Examples may include:

• Payment processors.
• Website hosting providers.
• Analytics providers.
• Mapping services.
• CAPTCHA and anti-spam services.
• Social media platforms.
• Cloud infrastructure providers.
• Communication platforms.

These third-party providers operate independently of Precision Medical Billing.

We are not responsible for:

• Third-party content.
• Third-party privacy practices.
• Third-party security.
• Third-party availability.
• Third-party terms of service.
• Third-party software updates.

Accessing third-party services is done at your own risk.

14. Website Availability

While we strive to maintain uninterrupted access to the Website, we do not guarantee continuous availability.

The Website may become temporarily unavailable due to:

• Scheduled maintenance.
• Software updates.
• Security enhancements.
• Equipment failures.
• Internet outages.
• Cybersecurity incidents.
• Third-party service interruptions.
• Natural disasters.
• Circumstances beyond our reasonable control.

Precision Medical Billing reserves the right to modify, suspend, restrict, or discontinue any portion of the Website without prior notice.

15. Security

Users are responsible for using the Website in a secure manner.

You agree not to:

• Attempt unauthorized access to restricted systems.
• Circumvent Website security measures.
• Interfere with authentication mechanisms.
• Introduce malicious software.
• Attempt denial-of-service attacks.
• Exploit Website vulnerabilities.
• Access information belonging to other users.

Precision Medical Billing employs commercially reasonable administrative, technical, and physical safeguards designed to protect Website information. However, no Website, server, or Internet transmission can be guaranteed to be completely secure.

Users acknowledge that they use the Website at their own risk and are responsible for maintaining the security of their own devices, networks, passwords, and internet connections.

16. Payment for Professional Services

Unless otherwise stated in a separately executed written agreement, all fees for professional services are governed exclusively by the applicable service agreement between Precision Medical Billing and the client.

Invoices are due according to the payment terms specified within the applicable agreement.

Late payments may be subject to applicable late fees, interest charges, suspension of services, or collection efforts where permitted by law.

Clients are responsible for all applicable taxes unless otherwise exempt under applicable law.

Failure to make timely payments may result in suspension or termination of services until outstanding balances have been resolved.

Nothing contained on this Website constitutes a quotation, estimate, or binding pricing commitment unless expressly stated in a written proposal or executed agreement signed by Precision Medical Billing.

17. Disclaimer of Warranties

The Website and all information, materials, content, features, and services made available through the Website are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, Precision Medical Billing disclaims all warranties, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy of information
• Availability
• Reliability
• Security
• Compatibility
• Performance

We do not warrant that:

• The Website will always be available.
• The Website will operate without interruption.
• Errors or defects will be corrected immediately.
• The Website is free from viruses or malicious code.
• Information published on the Website is complete, current, or error-free.
• Results obtained from use of the Website will meet your expectations.

Users assume full responsibility for their use of the Website and any reliance placed upon its content.

18. Limitation of Liability

To the fullest extent permitted by law, Precision Medical Billing, its owners, officers, directors, employees, contractors, affiliates, licensors, vendors, successors, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or speculative damages arising from or relating to:

• Use of the Website.
• Inability to access the Website.
• Errors or omissions in Website content.
• Delays or interruptions in service.
• Unauthorized access to data.
• Cybersecurity incidents.
• Third-party service interruptions.
• Loss of profits.
• Loss of business opportunities.
• Loss of goodwill.
• Loss of revenue.
• Data loss.
• Computer damage.
• Business interruption.

This limitation applies regardless of the legal theory asserted, including contract, negligence, strict liability, warranty, or otherwise, even if Precision Medical Billing has been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total aggregate liability relating to the Website shall not exceed One Hundred Dollars ($100.00 USD).

Nothing contained in these Terms limits obligations specifically undertaken within a separately executed written client agreement.

19. Indemnification

You agree to defend, indemnify, and hold harmless Precision Medical Billing and its owners, officers, employees, contractors, affiliates, successors, agents, licensors, and service providers from and against any claims, damages, liabilities, judgments, losses, costs, expenses, or reasonable attorneys’ fees arising from or related to:

• Your violation of these Terms.
• Your misuse of the Website.
• Your violation of any law or regulation.
• Information you submit through the Website.
• Your infringement of intellectual property rights.
• Your negligent or intentional misconduct.

This obligation survives termination of your use of the Website.

20. Force Majeure

Precision Medical Billing shall not be responsible for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to:

• Natural disasters.
• Severe weather.
• Floods.
• Fires.
• Pandemics.
• Epidemics.
• Government actions.
• Labor disputes.
• Utility failures.
• Internet outages.
• Telecommunications failures.
• Cyberattacks.
• Acts of terrorism.
• Civil unrest.
• Acts of God.
• Failures of third-party providers.

Performance shall be suspended for the duration of the event without liability.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Kentucky, without regard to conflict of law principles.

Any legal action arising from these Terms or the use of the Website shall be brought exclusively in the appropriate state or federal courts located in Fayette County, Kentucky.

Users consent to the exclusive jurisdiction and venue of those courts.

22. Dispute Resolution

Before initiating formal legal proceedings, the parties agree to make a good-faith effort to resolve any dispute through informal negotiations.

If a dispute cannot be resolved informally, either party may pursue available legal remedies in accordance with applicable law.

Nothing contained in this section prevents Precision Medical Billing from seeking immediate injunctive or equitable relief to protect confidential information, intellectual property, or other legal rights.

23. Suspension and Termination

Precision Medical Billing reserves the right, in its sole discretion and without prior notice, to suspend, restrict, or terminate access to the Website for any user who:

• Violates these Terms.
• Attempts unauthorized access.
• Misuses Website resources.
• Engages in fraudulent activity.
• Disrupts Website operations.
• Violates applicable law.
• Threatens the security or integrity of the Website.

Termination of Website access does not affect any obligations arising under separate client agreements or applicable law.

24. Changes to These Terms

Precision Medical Billing reserves the right to revise, modify, or update these Terms at any time.

Updated versions will be posted on the Website with a revised “Last Updated” date.

Continued use of the Website after revised Terms have been posted constitutes acceptance of those revisions.

Users are encouraged to review these Terms periodically to remain informed of any changes.

25. Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision shall be interpreted to achieve its intended purpose to the greatest extent permitted by law.

The remaining provisions shall remain in full force and effect.

26. Waiver

No waiver by Precision Medical Billing of any breach or default shall constitute a waiver of any subsequent breach or default.

Failure to enforce any provision of these Terms shall not be deemed a waiver of our right to enforce that provision at a later time.

27. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the complete agreement governing your use of the Website.

For clients who have entered into a written Services Agreement, Business Associate Agreement, or other contractual agreement with Precision Medical Billing, those agreements govern the professional services provided and will control in the event of any conflict with these Website Terms.

28. Contact Information

Questions regarding these Terms and Conditions may be directed to:

Precision Medical Billing

811 Corporate Drive, Suite 205
Lexington, Kentucky 40503

Phone: (859) 317-8714

Website: https://precisionbillingky.com

29. Legal Notice

These Terms and Conditions govern only the use of the Precision Medical Billing Website and related online services. They do not replace or modify any written service agreement, Business Associate Agreement, confidentiality agreement, or other contract executed between Precision Medical Billing and its clients.

While Precision Medical Billing strives to maintain accurate, current, and reliable information on this Website, information may occasionally contain typographical errors, technical inaccuracies, or omissions. We reserve the right to correct such errors and update Website content without prior notice.

Users are responsible for ensuring that any reliance on Website information is appropriate for their individual circumstances. Professional legal, financial, regulatory, coding, compliance, and healthcare advice should always be obtained from qualified professionals before making decisions based on information presented on this Website.